Sales represents a point where business and psychology intersect. It is an art that comes more naturally to some than others. For those who must work at it, developing a winning sales technique usually involves learning what works (and doesn’t work) with clients. By the same token, it’s really not the sales professional that makes
5 Ways of Improving Customer Service
Have you ever visited a local business only to be treated poorly behind the counter? Or have you ever called to inquire about something only to have your blood pressure rise as your time is wasted? You’ve probably experienced these scenarios at least once in your life, which is why, as a business owner, it’s
3 Reasons Why Your Brand Should Be On Social Media
What started in the form of AIM chats, Myspace profiles, and friend requests from old high school buddies on Facebook has grown into a giant, almost inescapable part of our lives. Social media has influenced everything from film, politics, health, and – most importantly – business. Some were skeptical at first, but it’s clear now
3 Industries That Benefit from Online Schedulers
When you think of booking an appointment within a certain industry, what comes to mind? Of course, you often book appointments by phone with doctors, dentists, dermatologists and other experts in the medical field. It’s essential for these practitioners to be easy to reach and to have a reliable system of scheduling appointments. However, there
4 Must-Have Marketing Tools
You are an expert in your business. But to others, you’re only as knowledgeable as the tools you use to organize and showcase it. Perhaps you own a salon and have 20 years of experience cutting hair; however, you must be able to tell this story in a captivating way through effective marketing content. Your
How to Get More Appointment Bookings
Some businesses thrive on selling products or services, while others thrive on providing consultations or services. Both industries require one important investment to support sales efforts: Marketing. However, the latter business type isn’t as simple as clicking an “add to cart” button. As a result, it needs to be nurtured more in to convince a
3 Reasons Why You Need to Follow Up
You have a new customer, client or patient. He or she set up an appointment, arrived and successfully received their service or consultation. That’s the end, right? No, in actuality, this is where your relationship with the individual begins. No matter what type of profession you’re in, you need to follow up with everyone who
Schedulers Are an Important Part of Customer Service
When you’re running a business, it’s important to have excellent customer service. Regardless of how great your service is, it won’t continue to drive more people in the door if you aren’t treating your customers properly – and great service can only be achieved within a well-organized company. When it comes to organizing client meetings
Top 4 Reasons Why You Should Have an Appointment Scheduler
Automation is highly beneficial to business, especially for those that run on appointments. Yes, people love a personal touch (and it is still essential), but there is something that people love even more — convenience. Whether you have one appointment or dozens of appointments per day, it’s essential that you invest in an online appointment
5 Ways to Boost Productivity
Some weeks, you feel like a workplace superhero, completing important tasks on schedule without skipping a beat. Then, there are the weeks that seem like one long Monday. It’s normal to feel burned out from all the tasks on your to-do list. Whether it’s your career projects or your obligations in life outside of work,